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[ Support ]

Help with Adwright

Write to support@adwright.co about anything: a question, a problem, an idea. A person reads every email.

Email us

support@adwright.co. Say which account it’s about (the email you sign in with) and, for a problem, what you did and what you saw: a link to the project helps. Never send your password or card details; we’ll never ask for them.

Adwright in AI assistants

  • To connect ChatGPT, Claude, Claude Code, Cursor, VS Code, Codex or another assistant, follow the steps on the MCP page.
  • The first time, Adwright opens in your browser to sign in and asks you to allow the assistant. You can sign in with another account there.
  • If the assistant says the connection has ended, connect it again: a connection left unused for 60 days ends by itself.
  • Making ads or videos from an assistant uses your credits, as in the app. If it says there aren’t enough, check your credits in Adwright, under Settings, Usage & billing.
  • To disconnect an assistant, sign it out in Settings, under Sign-in & security.

Credits and billing

Your plan, credits, receipts and card are in Settings, under Usage & billing. For a question about a charge, email support@adwright.co with the date and amount.

Your account and data

What we keep and why is in the privacy policy; the rules of the service are in the terms. You can download your data or delete your account in Settings, or ask us at support@adwright.co.

Ideas and bugs

Suggest a feature or vote on others’ on the feedback board; see what’s new in the changelog.

Security

Found a security problem? Email support@adwright.co with “Security” in the subject, and please give us a chance to fix it before telling anyone else.